Zepto

Unlisted Shares (Equity) Zepto operates on a quick-commerce model, where it delivers groceries and daily essentials to customers within about 10–15 minutes through its mobile app.

1Core Operating Model Zepto uses a network of small warehouses called "dark stores" located close to residential areas (typically within a 2–3 km radius). When a customer places an order on the app, the system routes it to the nearest dark store, where items are picked and packed quickly. A delivery partner is assigned immediately and completes the last-mile delivery within minutes. This inventory-led model allows Zepto to control inventory, pricing, and delivery speed, unlike marketplace platforms that depend on external retailers.

2Key Revenue Streams Zepto earns money through multiple channels: Product Margins – Buying groceries from suppliers/FMCG brands and selling them at a markup. Delivery Fees / Convenience Fees – Small charges on orders or during peak demand. Brand Advertising & Promotions – Brands pay for featured listings and visibility in the app. Private Label Products – Selling in-house branded products with higher margins. Subscriptions / Memberships – Premium plans offering benefits like free delivery or discounts.

3Value Proposition Ultra-fast delivery (10 minutes) Convenience for urban consumers Wide range of groceries and essentials High repeat order frequency This model focuses on high order volume and fast inventory turnover to offset the high costs of logistics and operations.